Terms and Conditions

Last updated: August 2026

By using Voyamemo, you agree to the following terms and conditions. Please read them carefully.

Use of the service

Voyamemo lets you create and publish your own travel blog. You are responsible for keeping your account secure and for everything published through it. You may not use the service to publish unlawful content, to infringe anyone else's rights, or to disrupt the service for other travellers.

Your content stays yours

You keep full ownership of everything you publish — your words, your photos, your videos, your routes. None of it becomes ours.

So that we can actually run your blog, you give us permission to store and show what you publish: a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display your content, for the sole purpose of operating the service and delivering your blog to the readers you share it with. If you choose to feature a journey on the public Voyamemo wall, that permission also covers showing its title, an excerpt and a thumbnail on our own pages.

The licence exists only for that purpose and ends when you delete the content or close your account, apart from backup copies that expire on our normal retention cycle. We do not sell your content, license it to third parties, or use it to train machine-learning models.

Our platform

The Voyamemo software, name, logo, design and page templates are ours and remain ours. You are free to use them for as long as you have an account, but that does not extend to copying or reselling the service itself.

Content accuracy

Travel blogs on Voyamemo are written and published by the travellers themselves. We do not review or verify them before they appear. Journey details such as dates, locations and descriptions may change without notice, and we make no warranties about the accuracy or completeness of content published by our users.

Comments

Comments submitted through this website must be respectful and on-topic. We reserve the right to remove any comment that is offensive, misleading, or otherwise inappropriate.

Privacy

We collect only what the service needs to work: your account details, the email addresses of people who subscribe to a journey, and the name and email of anyone who leaves a comment. We do not use advertising or tracking cookies, we do not log visitors' IP addresses, and we never sell personal data or share it with third parties for their own purposes.

Premium

Premium unlocks additional features on your Voyamemo for a fixed period. The price and the length of that period are shown on your billing page before you buy, and the price you see is the price you pay.

Premium is a one-off purchase, not a subscription. Nothing renews automatically and nothing is charged again unless you choose to buy another period. When a period ends, your travel journals stay exactly as they are; only the premium features pause.

Payment

Payments are handled by Mollie B.V. Your card or account details are entered on Mollie's pages and never reach Voyamemo; we are told only whether the payment succeeded.

All prices shown include VAT. Your invoice sets out the amount excluding VAT, the rate applied and the tax, and is emailed to you once the payment has cleared. You can download it again at any time from your billing page.

Right of withdrawal

As a consumer buying at a distance, you normally have 14 days to withdraw from a purchase without giving a reason.

Premium is digital content that becomes available the moment your payment clears. Before buying you are asked to confirm that you want it activated straight away and that you understand this ends your right of withdrawal. We record that confirmation with your order. If you would rather keep the 14-day right, do not tick the box and do not complete the purchase — contact us instead.

Refunds

We refund a purchase if you were charged twice, if you were charged in error, or if a premium feature you paid for is materially unavailable and we cannot put it right. Write to us and we will normally respond within five working days. A refund is paid back to the method you used, and you receive a credit note.

We do not refund a period simply because it went unused, and we do not refund part of a period you have already had.

Complaints

Please contact us first — most things are quickest to fix directly. If we cannot resolve it together, you may bring the dispute to the Belgian Consumer Mediation Service, or to the European Commission's online dispute resolution platform.

EU online dispute resolution platform

Who you are buying from

Informax BV
Galgeveldstraat 69
3293 Kaggevinne
VAT BE0787395817 · Company number 0787.395.817
[email protected]

Limitation of liability

Voyamemo is not liable for any damages arising from the use of this website or the information provided on it. External links are provided for convenience and do not imply endorsement.

Changes to these terms

We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact

If you have questions about these terms, please contact us through the details provided on this website.